Contact Information Policy — REVYA®

At REVYA®, we are committed to providing reliable and professional customer support. This Contact Information Policy explains how customers can contact us and how we handle support inquiries.

Customer Support Contact

For questions related to orders, products, shipping, returns, or general inquiries, customers can contact our support team using the official support channel below:

Support Email: contact@supporteam.shop

Our support team can assist with:

• Order status and tracking

• Product information and usage questions

• Returns and refund requests

• Shipping inquiries

• General customer support

Response Time

We aim to respond to all customer inquiries within 24–48 business hours. Response times may be slightly longer during weekends, holidays, or high-demand periods.

Support Availability

Customer support operates during standard business days (Monday – Friday). Messages received outside business hours will be handled on the next business day.

Customer Responsibility

Customers are responsible for providing accurate contact information and including relevant order details when contacting support. Providing your order number helps us resolve your request faster.

Communication Commitment

REVYA® is committed to providing:

• Professional and respectful customer service

• Fair and transparent issue resolution

• Clear communication throughout the support process

Policy Updates

REVYA® reserves the right to update this Contact Information Policy at any time to reflect operational or service improvements.